Advanced Capability to Empower Customers
SmartKargo Portal is a front-end, customer-facing solution that can be deployed either as an open, multi-carrier booking platform, or as a white-label solution, for a client’s own “cargobooking.com” brand.
SmartKargo Portal enables shipper self-registration, self-management, contact management, booking and real-time tracking. An easy-to-use, browser-based interface provides customer access from any computer or mobile device.
Boost sales and market reach through direct distribution, targeted and dynamic offers tailored to each client’s needs, up-selling and cross-selling.
Real-time tracking, shipment visibility and SLA Management.
Better Service, Happier Customers
Offer new services, real-time pricing, easier contact management, plus loyalty management and CRM.
Minimize costly telephone contact through self-service. Improve information accuracy, and speed up operations.
An advanced offering that differentiates your business
Empowering customers and delivering advanced, high-level, customized services to meet varied needs of all stakeholders. Features include:
- Direct access to available capacity and Bookings
- Product- and flight-based pricing for shippers, agents, and forwarders
- Self-registration and credentialing for recurrent business
- Ability to upload documents with e-pouch capabilities
- Direct shipment visibility
- Portal analytics and traceability for better targeting and decision-making
- Ability to dynamically customize product and services and provide Advanced Content Management
Our goal at Alaska Cargo is to stay current with technology, and provide the same level of customer experience that our passengers expect. SmartKargo Portal is a highly configurable platform, and we were pleased by the short deployment time.