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Culture

Teamwork is at the core of
everything we do.

SmartKargo has been a catalyst for our clients’ success since day one. We are not just service providers but strategic partners navigating the ever-evolving global business landscape. Our expertise empowers airlines and related companies to thrive and expand their reach with a solid commitment to enhancing the success of their customers.

Our Values

Our values define us

Innovation

Innovation is the cornerstone of our business. By merging human ingenuity with cutting-edge technology, we're redefining industry standards and delivering unparalleled value to our clients.

Respect

Respect fuels our collaborative spirit. We foster a culture of kindness and appreciation where ideas thrive. By building strong, collaborative relationships, we inspire trust and loyalty, propelling us towards groundbreaking innovations.

Passion

Passion drive our creativity, fueling our commitment to excellence and innovation. It inspires our team to focus on delivering top-tier logistics and air cargo solutions and empowering our team and customers to achieve extraordinary results.

Careers

Join the
SmartKargo journey

Discover a world of opportunities at SmartKargo. We are a dynamic team of innovators shaping the future of logistics. Join us as we revolutionize the industry. Explore exciting career paths, competitive benefits, and a collaborative work environment. Join SmartKargo today!

Open
Positions

01

Position Overview:

We are looking for a skilled .NET Developer to join our team and contribute to building scalable, secure, and high-performance web applications and services on the Microsoft technology stack. You will play a key role in designing, developing, and deploying applications leveraging .NET Core, Azure Cloud services, SQL Server, and RESTful APIs. If you are passionate about backend development and cloud technologies, we would love to meet you.

Key Responsibilities

  • Analyze system requirements and translate them into scalable technical solutions
  • Design, develop, and maintain web applications using .NET Core and C#
  • Build and optimize RESTful APIs for integration with client and partner systems
  • Design and manage database schemas, write queries, and optimize SQL Server performance
  • Deploy and manage applications on Microsoft Azure (App Services, Functions, Azure SQL, etc.)
  • Implement security best practices including authentication and authorization
  • Participate in code reviews, unit testing, and Agile ceremonies
  • Monitor and troubleshoot issues to maintain application performance and availability
  • Collaborate with cross-functional teams including DevOps, product managers, and frontend developers
  • Document system designs, procedures, and workflows

Requirements

  • 3+ years of hands-on experience with .NET Core and C# development
  • Strong experience with SQL Server, stored procedures, and performance tuning
  • Proficiency with REST API development and integration
  • Experience deploying and managing applications on Microsoft Azure (App Services, Azure Functions, Azure SQL, etc. )
  • Familiarity with version control (Git) and CI/CD pipelines (Azure DevOps or similar)
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies
  • Excellent problem-solving, debugging, and communication skills

Preferred skills

  • Familiarity with containerization tools like Docker and Kubernetes
  • Exposure to NoSQL databases like CosmosDB or MongoDB
  • Experience with Azure Service Bus or other messaging systems
  • Knowledge of unit testing frameworks like xUnit, NUnit, or Moq
  • Microsoft Azure Developer Certification (AZ-204) is a plus
  • Opportunities for professional growth and Microsoft certifications

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

02

Position Overview:

We are looking for Android Developer to Lead the design, execution, support and performance optimization of an Android application within Smartkargo Mobility team

Key Responsibilities

  • Closely collaborate with global cross-functional teams to build new mobile product features
  • Analyze and optimize UI and backend application code for efficiency and performance

Requirements

  • 3+ Years of experience in Android application Development
  • Strong experience in Java (50%) and Kotlin (50%)
  • Experience building maintainable and testable code bases, including API design, and unit testing techniques
  • Experience working with remote data via REST and JSON
  • Experience with third-party libraries and APIs
  • Extensive knowledge of the mobile landscape, architectures, trends, and emerging technologies
  • Experience on version management - Git

Preferred skills

  • Experience in Android application Development
  • Experience with Unit Testing.
  • Experience with mobile CI/CD, ideally on a customized cloud setup
  • Experience with Android performance tools

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

03

Position Overview:

We are looking for a SQL developer who will be responsible for designing databases and ensuring their stability, reliability, and performance. You will also work other developers optimizing in-application SQL statements as necessary, and establishing best practices. You will help solve all database usage issues and come up with ideas and advice that can help avoid such problems in the future.

Key Responsibilities

  • Help write and optimize in-application SQL statements
  • Ensure performance, security, and availability of databases
  • Prepare documentations and specifications
  • Handle common database procedures such as upgrade, backup, recovery, migration, etc.
  • Profile server resource usage, and optimize and tweak as necessary
  • Collaborate with other team members and stakeholders

Requirements

  • Strong proficiency with SQL and its variation among popular databases
  • Experience with some of the modern relational databases
  • Skilled at optimizing large complicated SQL statements
  • Knowledge of best practices when dealing with relational databases
  • Capable of configuring popular database engines and orchestrating clusters as necessary
  • Ability to plan resource requirements from high level specifications
  • Proficient understanding of code versioning tools.

Preferred skills

  • Azure knowledge is preferred.
  • Experience in developing integrations with Logistics Operations and eCommerce partners
  • Familiar with tools that can aid with profiling server resource usage and optimizing it
  • Capable of troubleshooting common database issues

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

04

Position Overview:

We are looking for a Customer Success Executive to join our team in Pune for a full-time evening shift role. This individual will act as a key point of contact for customers, ensuring timely resolution of issues, providing product support, and collaborating with internal teams to deliver exceptional service. The role involves triaging customer concerns, offering solutions or workarounds, tracking issues, and participating in quality assurance activities.

Key Responsibilities

  • Act as Level 2 (L2) support in coordination with the global support team after the initial customer request is logged
  • Respond to customer inquiries through phone calls, emails, and chats
  • Provide accurate product/service information and troubleshoot customer issues
  • Escalate unresolved or complex problems to senior technical/business representatives
  • Track, document, and manage customer issues to ensure resolution within agreed timelines
  • Collaborate with internal teams to enhance the customer experience and SmartKargo product functionality
  • Ensure compliance with Service Level Agreements (SLAs) and maintain high customer satisfaction
  • Create, manage, and track defects and change requests using tools such as JIRA, TestRail, and Zoho Tickets

Requirements

  • Education: Bachelor's degree in Business, Communications, or a related field
  • Experience: 3–5 years in business support (L1/L2), client servicing, or helpdesk roles

Preferred skills

  • Knowledge or prior experience in the air cargo or logistics industry
  • Strong written and verbal communication skills
  • Excellent problem-solving and multitasking abilities
  • Ability to quickly learn and adapt to new technologies and customer environments
  • Collaborative mindset and proactive approach to customer issue resolution

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

05

Position Overview:

We are seeking a skilled .NET Developer to join our team in Pune. The ideal candidate will contribute to the design, development, and support of scalable web applications using Microsoft technologies. This role requires a strong foundation in .NET frameworks, C#, SQL Server, and API development, along with a proactive approach to learning and collaboration within an agile environment.

Key Responsibilities

  • Develop, test, and maintain software applications using .NET technologies
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Ensure scalability, availability, security, and performance of applications
  • Write complex SQL queries, stored procedures, functions, and triggers
  • Implement and consume SOAP and REST web services
  • Participate in agile development processes, including sprint planning and retrospectives
  • Contribute to code reviews, debugging, and software lifecycle management
  • Stay updated with emerging technologies and propose technical improvements

Requirements

  • 2-8 Years of experience in .NET application development
  • Strong experience with .NET Frameworks, C#, ASP.NET, and SQL Server
  • Experience developing and consuming APIs (SOAP, REST)
  • Experience working with tools like Postman and Swagger (nice to have)
  • Ability to write and optimize SQL queries, stored procedures, and views
  • Strong understanding of system testing, debugging, and software lifecycle

Preferred skills

  • Exposure to Azure and willingness to work in cloud environments
  • Hands-on experience with Dotnet Core and MVC
  • Experience working in Agile methodologies
  • Strong communication skills (verbal & written)
  • Excellent problem-solving and analytical abilities

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

06

Position Overview:

We are looking for a talented React Developer to join our development team in Pune. The ideal candidate will be responsible for designing and developing modern, responsive, and scalable web applications using React.js. You will collaborate closely with cross-functional teams and contribute to the architecture and performance of front-end applications.

Key Responsibilities

  • Develop responsive and interactive user interfaces using React.js
  • Translate designs and wireframes into high-quality code
  • Work closely with UI/UX designers, backend developers, and QA teams
  • Optimize components for maximum performance across web-capable devices and browsers
  • Implement reusable components and front-end libraries
  • Participate in code reviews and maintain code quality standards
  • Debug and resolve technical issues across browsers and platforms
  • Collaborate in Agile/Scrum development processes

Requirements

  • 2-8 years of hands-on experience in front-end development with React.js
  • Proficient in JavaScript, HTML5, CSS3, and ES6+
  • Experience with React hooks, state management libraries (e.g., Redux, Context API)
  • Strong understanding of RESTful APIs and asynchronous programming
  • Experience with version control tools like Git
  • Knowledge of build tools such as Webpack, Babel, or similar
  • Experience with cross-browser compatibility and responsive design principles
  • Basic understanding of unit testing tools such as Jest or React Testing Library

Preferred skills

  • Experience integrating with backend technologies (Node.js, .NET, etc.)
  • Understanding of CI/CD pipelines and DevOps tools
  • Knowledge of TypeScript
  • Exposure to cloud platforms like Azure or AWS
  • Strong problem-solving and debugging skills
  • Excellent communication and collaboration abilities
  • Integrate GraphQL APIs for efficient data fetching

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

07

Position Overview:

We are seeking a highly skilled and innovative AI/ML Engineer to join our team in Pune (Hybrid/Onsite). The ideal candidate will have 5–8 years of experience in designing, building, and deploying advanced machine learning models including LLMs, NLP, Computer Vision, and Forecasting systems. You will work with cutting-edge technologies like OpenAI/ChatGPT and integrate intelligent solutions into production-grade applications using Python and .NET Core. This role offers a unique opportunity to work at the intersection of machine learning, cloud platforms, and enterprise software development.

Key Responsibilities

  • Design, build, and deploy AI/ML models including LLMs, NLP, Forecasting, and Computer Vision solutions
  • Develop scalable ML APIs and services using Python (FastAPI, Scikit-learn, TensorFlow, PyTorch)
  • Integrate ML models into applications using .NET Core or FastAPI
  • Implement intelligent features using OpenAI/ChatGPT APIs
  • Work with cloud platforms (Azure/AWS) for model training, deployment, and orchestration
  • Collaborate with product managers, data engineers, and software developers to deliver end-to-end AI/ML solutions
  • Use tools such as Azure Data Factory, Spark, and MS SQL for data processing
  • Optimize model performance, manage A/B testing, and continuous improvement workflows

Requirements

  • 5–8 years of experience in AI/ML engineering
  • Proficient in Python with frameworks like FastAPI, Scikit-learn, TensorFlow, and PyTorch
  • Hands-on experience with .NET Core for application integration
  • Expertise in LLMs, NLP, Forecasting, and Computer Vision
  • Experience working with OpenAI/ChatGPT or similar LLM APIs
  • Familiarity with MS SQL and scalable data pipeline design
  • Understanding of real-time inference, streaming data, and production-grade model deployment

Preferred skills

  • Experience with MLOps tools (e.g., MLflow, Airflow, DVC)
  • Knowledge of containerization and orchestration tools (Docker, Kubernetes)
  • Proficiency in cloud platforms (Azure, AWS) and cloud-native ML deployment
  • Working knowledge of Spark and Azure Data Factory
  • Strong problem-solving and collaboration skills

How to Apply:

Interested candidates are invited to submit a resume and cover letter detailing relevant experience and qualifications to careers@smartkargo.com

SmartKargo is an equal-opportunity employer and is committed to diversity in the workplace

Apply Now

Benefits we offer

We offer a comprehensive benefits package designed to support your overall well-being and financial security.

  • Competitive salaries
  • Meaningful equity opportunities
  • Medical, insurance
  • Wellness programs, perks, and discounts

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