In an effort to help airlines, sales agents, ground handlers and other in the cargo chain understand how IT advances are shaping air cargo management software. Three recent developments have been especially important: the growth of Cloud computing, the rise of mobile platforms (smartphones and tablets), and data analytics. These three factors have worked together to give users unprecedented access to information now. In the past, IT people talked about “real-time” systems, but that really just meant the ability to process transactions, and not the ability to instantly access summarized information about those transactions. Read the whole paper here.